Privacy Policy

At Nexmira, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APPs).

1. Information We Collect

1.1 Personal Information

We collect the following types of personal information:

• Name and contact details (email address, phone number, physical address)
• Business information (company name, position, ABN)
• Account credentials
• Payment information
• Communication preferences
• Service usage data

1.2 Information from Social Media

When you connect through Facebook Login, we may collect:

• Profile information (name, email, profile picture)
• Facebook ID
• Pages you've liked
• Basic account information as authorized by you

2. How We Collect Information

We collect information through:

• Direct interactions (forms, email, phone)
• Automated technologies (cookies, pixels)
• Third-party services (Facebook SDK, analytics tools)
• Public sources

3. Purpose of Collection

We collect and use your information to:

• Provide and improve our services
• Communicate with you
• Process payments
• Personalize your experience
• Comply with legal obligations
• Analyze and improve our services
• Protect against fraud and unauthorized access

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Secure data centers located in Australia

5. Sharing Your Information

We may share your information with:

• Service providers and partners
• Meta Platforms (Facebook) in accordance with their terms
• Law enforcement when required by law
• Third parties with your consent

6. Cross-Border Data Transfers

When we transfer data overseas, we ensure:

• Compliance with Australian Privacy Principles
• Appropriate data protection agreements
• Security measures for data protection
• Regular assessment of overseas recipients

7. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing
• Lodge a complaint about privacy concerns

8. Data Retention and Deletion

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You can request deletion of your data through our contact form or by emailing privacy@nexmira.com.au

9. Notification of Data Breaches

In the event of a data breach that may cause serious harm, we will:

• Notify affected individuals promptly
• Report to the Office of the Australian Information Commissioner
• Provide recommendations to protect against harm
• Take steps to prevent future breaches

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

• Posting the new policy on our website
• Sending an email notification
• Displaying a notice in our services

11. Contact Information

For questions about these Terms, please contact us: