Terms of Service

Welcome to Nexmira. By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our services.

1. Acceptance of Terms

By accessing or using Nexmira's services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Services Description

Nexmira provides AI-powered solutions including:

• Nexbot: Website Chat Assistant
• Nexilis: AI Powered Call Reception
• NexAI: Private AI Assistance
• L1AI: Support Automation

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use the services in compliance with applicable laws
• Not engage in unauthorized access or use of our systems
• Not interfere with or disrupt our services

4. Intellectual Property

All content, features, and functionality of our services are owned by Nexmira and are protected by Australian and international intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Reverse engineer our services
• Remove any copyright or proprietary notices
• Use our trademarks without authorization

5. Payment Terms

For paid services:

• Payments are processed securely through our payment providers
• Prices are in Australian Dollars (AUD) unless specified otherwise
• Subscription fees are billed in advance
• Refunds are provided in accordance with Australian Consumer Law

6. Data Usage and Privacy

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to our collection and use of data as described in the Privacy Policy.

7. Service Availability and Modifications

We strive to maintain high availability of our services but:

• May modify or discontinue services with reasonable notice
• Cannot guarantee uninterrupted access
• Are not liable for service interruptions beyond our control
• May update these Terms with notice to users

8. Limitation of Liability

To the extent permitted by Australian law:

• We provide services "as is" without warranties
• Are not liable for indirect or consequential damages
• Limit our liability to the amount paid for services
• Your statutory rights under Australian Consumer Law remain unaffected

9. Termination

We may terminate or suspend access to our services:

• For breach of these Terms
• For violation of applicable laws
• To protect our users or services
• Upon reasonable notice for other reasons

10. Dispute Resolution

In the event of a dispute:

• We encourage direct resolution through our support channels
• Disputes will be governed by Australian law
• Mandatory mediation before legal proceedings
• Jurisdiction in Australian courts

11. Contact Information

For questions about these Terms, please contact us: